dDownsize Board
Demo environment: data may be reset, email delivery may be unavailable, and Stripe payments are not connected. No real purchases are processed here.

Help

Questions about posting, credits, subscriptions, savings, or safety — the answers live here.

How do I post a listing?+

Hit + Post listing in the header. Fill in the details, upload photos, and publish. Publishing an active listing uses one posting credit, or is free while your subscription is active. You can also create a draft now and publish later.

What are posting credits and subscriptions?+

Posting credits pay for individual active listings (one credit per published listing). A monthly subscription makes posting unlimited for as long as it stays active. Your balance and status are on your account page.

I ran out of credits — can I earn more?+

Yes. Buy credits from Buy credits, subscribe, or share your referral code — when a friend signs up and posts, you earn referral credits.

How do saved searches work?+

A saved search (wishlist) watches for new listings matching your keywords, category, area, and price. Matching listings appear on your New matches page and can be emailed to you. Manage them from the Saved page.

How do payments work?+

Payments are handled securely by Stripe. Checkout opens on Stripe's hosted site, so we never store your card details. You can review recent payments on your account page. Your payment history stays inside the app; the actual money changes hands between you and the seller when you meet.

How do I reset my password?+

Use the forgot password link on the log in page. We'll email you a reset link.

A listing looks like spam or a scam — what do I do?+

Open the listing and use the report button. Tell us what's wrong and our moderators will review it. For account or safety issues, use the support contact provided by the operator of this deployment.

How do I stay safe when trading?+

Meet in a well-lit public place during the day, bring someone along, and inspect items before paying. Never pay a deposit to reserve an item, and never share banking, login, or verification codes. If a deal feels off, walk away and report it.

Still stuck? Contact the support address provided by the operator of this deployment and include the relevant listing or account email.